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Service Catalog

Categories (13)

Password resets, Department File Shares, New hires
IBM Cognos Analytics, ODS, Data Extracts, Data Dictionary
Projectors, Audio visual controller, Audio support
Office Telephones. Emails, Faxing, Webconferencing
Office desktops, Laptops, Virtual desktops, Scanning. Copying, Peripherals (mouse, keyboards, speakers, etc)
Services related to Enterprise Applications such as Banner and Campus Pipeline
Services Related to Facility Access Control
Services related to Learning Management Systems such as Blackboard
Wireless access, Wired access, Report network outage, VPN access
Services related to Research and Development
Coordinate all activities related to centralized enterprise server and data storage support.

• Enterprise Server Support (including Windows, Linux, Virtual Server, Virtual Desktop Environments
• Central data storage, file backups and restores
• Desktop Security
• Business Continuity and Disaster Recovery Planning
• Enterprise Security Camera System
Requests, Installs, Licenses, Updates
Content Management System support, implementation and support of web resources.

Services (1)

Report An Outage

To report a network or electrical outage.